1. AVAILABILITY OF PLACES
    • Places on courses provided by the British Association for Immediate Care (the Association) are limited, and will be allocated on a first come first served basis. Courses may be booked by telephone or via our website.
  1. WORKING IN THE PRE-HOSPITAL ENVIRONMENT
    • Pre-hospital care, by definition, is largely practiced in adverse environments to the other clinical environments. The courses include significant components of outside working which will take place come rain or shine. You should come prepared for such eventualities with appropriate clothing and other accessories such as sun block, hat and sunglasses.
    • You should bring your usual pre-hospital PPE to wear whilst undertaking the practical components of the course, if undertaking the ICC or any course including RTC work this should include appropriate foot attire, helmet and eye protection.
  1. COURSE FEES
    • Full payment is required before your course place can be confirmed.
  1. MEMBERSHIP SUBSCRIPTION PURCHASED ALONGSIDE YOUR COURSE
    • Where offered, membership subscriptions offered alongside course enrolment are subject to the following terms:
      • All membership subscriptions offered are subject to a full year’s subscription being purchased at the time of the course purchase
      • Membership subscriptions are non-refundable should you need to cancel your course.
  1. CANCELLATION
    • We understand that from time to time it is necessary to alter your plans, however, our costs include outlay to the venues and unfortunately, we do need to ensure that our costs are covered If you have to cancel your course. In such instances, the following cancellation charges will apply:
      • Cancellation up to 12 weeks before course date – £35 administration charge
      • Cancellation 8-12 weeks before course date – 35% of course
      • Cancellation 4-8 weeks before course date – 65% of course
      • Cancellation within 2 weeks of course date – no refund
    • In addition to the above, any financial cost incurred from a third party to enable or facilitate bookings, services or products will be deductible at cost. These may include third-party agency fees made by third parties/payment bureau’s in undertaking credit/debit card transactions.
    • You may nominate another person for your course place, a £35 administration charge and any applicable third parties/payment bureau fees (at cost) will apply. No other cancellation charges will be made in this regard, providing that the nominated individual accepts these terms and conditions. Failure to do so, within 5 working days, will result in your place being considered as cancelled and therefore cancellation charges will be re-instated.
    • If you wish to cancel the place you have been offered and transfer to a later course a £35 administration fee will be levied and if your request is received up to 12 weeks before the original course date. However, thereafter the standard course cancellation fees as detailed above apply.
    • If you give written notice of cancellation you are advised to keep proof of posting.
    • Very occasionally due to unforeseen circumstances beyond our control we have to change the dates on which a course is run. In this unusual event you would be given as much notice as possible. Wherever possible, a minimum of three weeks’ notice will be given.
    • If, due to unforeseen circumstances, we have to cancel a course you will be offered a full refund of all fees paid or a place on another course of your choice. In such instances the Association can accept no liability for any costs that individuals incur beyond our reimbursement of the course fee.
    • You are advised to take out insurance to cover any travel or accommodation arrangements.
  1. PANDEMIC ILLNESS
    • Pandemic illness poses particular problems and courses may need to be cancelled at very short notice due to national, regional or local restrictions impact on course delivery (within the country, region or locality applicable to the venue).
    • In such instances the Association can accept no liability for any costs that individuals incur beyond our reimbursement of the course fee.
    • Pandemic restrictions arising in another area or country (outside of that detailed in 6.1 above) causing non-attendance will be treated as a cancellation with the charges detailed in 5.1 applying.
  1. CODE OF CONDUCT
    • You are expected to behave in a professional manner at all times during the course. Students whose conduct falls short of this expectation may be asked to leave the course and no refund will be given.
    • Should your negligent action result in any damage to the property of another, you will be held responsible for the necessary financial recompense to the third party or parties.
    • You are required to observe all Health and Safety regulations on-site and respect any reasonable request made by the venues staff in respect to their own and others health, safety and welfare.