TERMS AND CONDITIONS, COURSE BOOKINGS
1. AVAILABILITY OF PLACES
Places on courses provided by the British Association for Immediate Care (the Association) are limited, and will be allocated on a first come first served basis. If your preferred date is not available we will offer you your choice of any of the other dates for the same course, if this is not convenient we will provide a full refund. Courses may be booked by telephone or via our website.
If, due to unforeseen circumstances, we have to cancel a course you will be offered a full refund of all fees paid or a place on another course of your choice.
2. WORKING IN THE PRE-HOSPITAL ENVIRONMENT
Pre-hospital care, by definition, is largely practiced in adverse environments to the other clinical environments. The courses include significant components of outside working which will take place come rain or shine. You should come prepared for such eventualities with appropriate clothing and other accessories such as sun block, hat and sunglasses.
You should bring your usual pre-hospital PPE to wear whilst undertaking the practical components of the course, if undertaking the ICC or any course including RTC work this should include appropriate foot attire, helmet and eye protection.
3. COURSE FEES
Full payment is required before your course place can be reserved. You may pay using credit card or a BACS payment, we accept VISA, MasterCard, Delta, Switch, Solo, VISA Electron.
4. CANCELLATION
We understand that from time to time it is necessary to alter your plans, however, our costs include outlay to the venues and unfortunately, we do need to ensure that our costs are covered If you have to cancel your course. In such instances, the following cancellation charges will apply:
4.1 cancellation up to 12 weeks before course date - £35 administration charge
4.2 cancellation 8-12 weeks before course date - 35% of course
4.3 cancellation 4-8 weeks before course date - 65% of course
4.4 cancellation within 2 weeks of course date - no refund
You may, of course, nominate another person for your course place, a £35 administration charge will apply in such instances but no other cancellation charges will be made in this regard, providing that the nominated individual accepts these terms and conditions. Failure to do so, within 5 working days, will result in your place being considered as cancelled and therefore cancellation charges will be re-instated.
If you wish to cancel the place you have been offered and transfer to a later course a £35 administration fee will be levied and if your request is received up to 12 weeks before the original course date. However, thereafter the standard course cancellation fees as detailed above apply.
If you give written notice of cancellation you are advised to keep proof of posting. If you give notice by telephone please ask for a cancellation number.
Very occasionally due to unforeseen circumstances beyond our control we have to change the dates on which a course is run. In this unusual event you would be given as much notice as possible. Wherever possible, a minimum of three weeks’ notice will be given.
You are advised to take out insurance to cover any travel or accommodation arrangements.
5. PANDEMIC ILLNESS
Pandemic illness poses particular problems and courses may need to be cancelled or their venue moved at very short notice where regional or local lockdowns impact on course delivery. In such instances the Association can accept no liability for any costs that individuals incur.
6. CODE OF CONDUCT
6.1 You are expected to behave in a professional manner at all times during the course. Students who’s conduct falls short of this expectation may be asked to leave the course and no refund will be given.
6.2 Should your negligent action result in any damage to property of another, you will be held responsible for the necessary financial recompense to the third party or parties.
6.3 You are required to observe all Health and Safety regulations on-site and respect any reasonable request made by the venues staff in respect to their own and others health, safety and welfare.
