From time to time various questions and queries crop up. We’ve gathered together the most common and brought them together in the section for your convenience and rapid access.

If you cannot find what you’re looking for or want to ask something else email or call Nancy in the office on 0300 303 1757.

The questions are organised in the tabs as follows

Membership FAQs.

  • Can I upgrade to full membership?
  • I’m student member who’s just graduated, what do I do about my membership?
  • I’m a member and returning to study, can I transfer to student membership?
  • I’m retired from practice, can I receive a discount on my membership?
  • I’m thinking of resigning my membership, who do I contact?

Scheme related FAQs.

  • I’d want to become a scheme responder, what do I do?
  • Theres a real need for a scheme in my area, how do I go about setting one up?

Subscription FAQs.

  • I pay by annual subscription, can I get a partial refund if I need to leave part way through the year?
  • I’m paying by direct debit, what happens if I cannot pay one month?
  • I’m paying by direct debit & its becoming challenging to keep up the payments, can you help?
  • Is the journal subscription annual even though I pay by direct debit?
  • I’m student member who’s just graduated, what do I do about my membership?

From our records we know when you are due to graduate. Unless we hear differently we will presume you have graduated as expected and after writing to you to confirm this, we will change your membership grade with immediate effect. However, your membership subscription will not change until the start of your next subscription year.

If your graduation is delayed, just let us know when you now expect to graduate and we will maintain your membership at student grade.

  • I’m a member and returning to study, can I transfer to student membership?

It depends on what your return to study entails.

If you are undertaking a course leading to a primary registration with the GMC, NMC or HCPC then you can transfer to student membership. This means that, for instance, a registered nurse undertaking an undergraduate medical or paramedic degree would transfer to student membership. Your transfer and the reduced subscription rate would become active at the start of your next subscription year and would finish at the end of the subscription year within which you graduate.

Any study for the purposes of professional development within your current registration pathway is not eligable for transfer to student membership. This includes those studying for higher qualifications. These include those studying Royal College memberships & fellowships, trainee advanced clinical practitioner  pathways and postgraduate study including those studying for professional doctorates.

  • Can I upgrade to full membership?

The criteria for full membership is determined in the para 2.5 of the bylaws of the Association. Only registered medical practitioners, registered nurses and registered paramedics may join at this level. It is not possible to upgrade your membership level using any other criteria.

  • I’m retired from practice, can I receive a discount on my membership?

For those who retire from practice and are receiving a pension we offer a discounted retired membership grade. This grade of membership is open to any member who is retired due to end of service at their normal pensionable age or due to ill health. Please Email Nancy or phone her on 0300 303 1757 to notify us of your change in circumstances.

  • I’m thinking of resigning my membership, who do I contact?

Please don’t leave without saying goodbye! It’s always nice to have the opportunity to thank someone for being a member. If you manage your subscription by direct debit unless you tell us you have cancelled your bank instructions we will try and collect your subscription on three separate occasions and send you an email each time to say it has been unsuccessful. Whilst easy to ignore on your side time is money for us in a small office, thanks in advance for your cooperation.

Please note that if you have taken out a EMJ subscription as part of your annual subscription & pay by direct debit you remain liable for the outstanding portion of the subscription year for the Journal. This can be paid by credit card by phoning Nancy on 0300 303 1757.

  • There’s a real need for a scheme in my area, how do I go about setting one up?

Have a look at our guidance on this very matter. As you might imagine we receive a number of enquires of this nature and most come to nothing. This is because the local scheme does cover the area but on occasions may need additional volunteers to provide more comprehensive cover. Its always easier to bring individuals into and existing scheme than to set up a new scheme. This is because with the one notable exception all NHS Ambulance trusts have existing arrangements with schemes in their area. This includes an understanding of what level of responders are required and arrangements for call out and governance.

Please do not set up a scheme independently, our title and logos are protected and are reserved for use by our affiliated schemes

  • I want to become a scheme responder, what do I do?

In the first instance you should contact your local affiliated scheme. If you do not get a response please email Nancy and she will assist in putting you in touch.

Its important to understand that being a member of the Association does not provide any right of membership or involvement with any of the affiliated schemes. They are separate organisations affiliated to the Association with their own recruitment policies.

  • I pay by annual subscription, can I get a partial refund if I need to leave part way through the year?

Unfortunately we cannot provide partial refunds.

However, if you are taking a sabbatical or moving abroad to study etc we can suspend your membership until you return. Email Nancy or telephone her on 0300 303 1757 to discuss your options

  • I’m paying by direct debit, what happens if I cannot pay one month?

We understand that occasionally glitches happen and will make 3-attempts to draw your subscription, spread over a number of days. We also email you after each unsuccessful attempt so that you are aware of the issue and to give you a chance to check things at your end.

If you do miss a payment and do not respond to our email reminders or contact us, we will suspend your membership pending a final attempt to contact you

  • I’m paying by direct debit and its becoming challenging to keep up the payments, can you help?

Your subscription is an annual one and we would hope that you would understand the impact that uncollected subscriptions can have on a membership association. If though, you decide that you need to take a break then please talk to us, either email Nancy or telephone her on 0300 303 1757 to discuss suspending your direct debits for 3-months (in the first instance). In this way we simply do not draw on your direct debit until the agreed date and you continue to receive our membership news without cutting all ties. If you have a future course or event booked at a members discounted rate you must be a subscribing member at the time of the event.

if you do decide to leave us mid-way through subscription year please note that we do not offer partial refunds and any future courses or events you have booked would revert to being charged at non-members rates.